Malaysia Airlines

To all in Perth, This is a note to say thank you for the excellent airport handling of the Taiwan agents, which we brought to Perth recently. They all have positive feedback on the efficient check-in at the airport on the flight back especially so on handling the upgrading to GCL, on s/l and the check-in process. This indeed augurs well for MH service. Well done once again, thanks and warmest regards.

General Manager – Taiwan

Please pass on our thanks to Ramp staff for the great effort they put in during the month of April, to achieve zero avoidable baggage loosing errors. Our thanks also to the check in staff who achieved a good result with one tagging error.

Station Manager – Perth

Please pass on our thanks to David Jeppesen for his assistance during out re scheduled flight MH 126/17th June. The reschedule disrupted the travel plans of many customers but due to David’s excellent organisation and pro-active action, everything went like a breeze. I really do have to commend him on his organisational skills – they are impressive. Please also pass on out thanks to Rick Grealy who did a fine job of initially putting in place, the processes that enabled David to establish a very efficient professional system of handling the passengers from the rescheduled flight. My thanks to David & Rick.

Station Manager – Perth

Today was the fourth time this week that the inbound flight has arrived 1 or more hours late. This obviously makes it very difficult for passengers with connections. On previous days everybody from Skystar has worked extremely hard to turn the aircraft around in 1 hour to make up time. The cleaners have been exceptional, as have the Skystar staff who assisted with the cleaning & boarding. Today however all records were broken - the turnaround took 50 minutes. That was a marvellous effort & I do thank all the Skystar staff.... Thank you so much

Acting Station Manager – Perth